Viruses

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Viruses

Postby Not-Lorna » Sat 18 Mar 2006 21:00

I appear to have three viruses on my computer that Avast is unable to remove. Can anyone help me? :cry:
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Postby Trev » Sat 18 Mar 2006 21:09

CAn you provide any names for these viruses?
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Postby Not-Lorna » Sun 19 Mar 2006 13:44

I'm not very computer literate but this is the information I have from Avast:

C.\_RESTORE\TEMP\NAVSHE~1.0
When I try and move it to the 'chest', as instructed, access is denied and I get:)

Malware Name: Win32:Trojan-gen {other}
Malware Type: Virus/Worm

C.\RESTORE\TEMP\A0040957.CPY
Malware Name: Win32:Trojan-gen.{UPX!}
Malware Type: Virus/Worm

C.\RESTORE\TEMP\A0040958.CPY
Malware Name: Win32:Trojan-gen.{UPX!}
Malware Type: Virus/Worm

I'm running Windows ME.
Any help?
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Postby Savannah_Alan » Sun 19 Mar 2006 18:44

From the look of those paths, I think you could be safe. Have you ever had Norton Anti-Virus on that machine? The first one looks like it's in a norton quarantine directory. The other two have a non-executable extension (.cpy). I would try to manually delete these files using file browser or dos.

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Postby Not-Lorna » Sun 26 Mar 2006 15:41

No, I haven't had a Norton Anti-Virus on this machine and I've tried searching for these files but I don't get a result. I'm afraid I'm not very computer literate so any help would be appreciated. My in-house computer expert is away at the moment. Very frustrating.
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